Becoming a Volunteer

Crisis Line Counsellor Applications now open!

If you are interested in applying for the crisis line volunteer position, please fill out the Google Form here. This form will close on Sunday, October 14th, at 11:59pm.

You will receive a follow-up email from TRCC/MWAR by Wednesday, October 17th, by 6:00pm. Please note that your information will be deleted once the orientation is complete. 

PLEASE NOTE: Form fill-out does not guarantee a spot for the crisis line orientation or crisis line training. However, you will be notified accordingly via email by Wednesday, October 17th, by 6:00pm. 

Crisis Line Counsellors Commitment

After training, volunteers are firmly required to commit to 1 year on the crisis line; taking 3 (8 hour) shifts/month. Shifts are scheduled 12am-8am, 8am-4pm, 4pm-12am.
Shifts will be taken from your own convenient space.
References will only be provided after one year in good standing as a volunteer.

To be considered for being a face-to-face counsellor, counsellors must be on the crisis line in good standing for at least one year.

Other Current Volunteer Opportunities

Annual Take Back the Night  

Friday, September 14, 2018

We need volunteers to help plan the event! Community Planning meetings happen on Wednesdays from 6-8pm in August and September. Please fill out the google form to rsvp and/or email Naomi at

TBTN volunteer form

Toronto Run & Roll Against Violence

Sunday, October 14, 2018

We need outreach volunteers and event day volunteers for the 3rd annual TRRAV – the only run against violence in Toronto. 

Please check out for further details or volunteering opportunities.


Front Desk:

This is the first place of contact for any survivors accessing our services. Duties include answering calls, emails, connecting survivors with staff members and all around administrative support. Shifts are scheduled during 10-5pm Monday – Friday. If this is something that you are interested in please download and fill out this form and email back to Claudette at

Please note that because the front desk is the first point of contact for individuals accessing our space and services and we want this position to be representative of these individuals, we prioritize applications from folks who identify as black, indigenous or a person of colour.

Volunteers are an integral part of the daily functioning of the TRCC/MWAR.  As unpaid staff, they are the heartbeat of the organization.   Volunteering with us is a wonderful way to have fun, make friends, learn and augment skills and give back. You will have the opportunity to touch a life, engage in community building and advocacy, gain critical analysis skills and make a difference in your life.  This is a life changing opportunity for many. 

TRCC/MWAR invites all women identified and trans people to participate in our many volunteer programs.  We offer trainings throughout the year.  Folks over the age of 18 can participate in our:

  • Crisis Line Training Program
  • Court Support and Accompaniment Program**
  • Face to Face Counselling Program**
  • Front Desk and Administrative Work
  • Public Education and Info sessions**
  • Fundraising
  • Board of Directors
  • Special Events

If you are interested in becoming a  volunteer in other areas of the centre,  please email

– Requires at least 6 months to 1 year experience doing other areas of work, preferably on the crisis line or information desk.

Note: Individuals who are currently accessing services at the centre are required to wait 6 months after this process before becoming a volunteer.


Frequently Asked Questions

 How do I become a volunteer?

Please email

What kind of volunteer roles are there?

There are several ways to volunteer with us! We separate them into front line work, committee work and activism/event planning. Some of the roles are:


Front desk volunteer – The first place of contact for any survivor accessing our services, we need constant support at our front desk answering call, emails, connecting survivors with staff and all around administrative support.


24 Hour Crisis Line Counselor – After an 10 session training twice annually, Crisis Line Volunteers answer calls on our 24 hour crisis line

Court Support and/or Face-to-Face Counselor – After working on the Crisis Line for one year, some volunteers move to in-person support and counsel survivors as volunteer Counselors. They also can (in conjunction with counseling or not) accompany survivors to various court proceeding including criminal court, family court, medical appointments, immigrations related court proceedings 


We have several committees that convene throughout our year. These include:

 Bowlathon – Our annual fundraising event where volunteers support the committee to make Bowlathon happen. Bowlathon often happens in February. Contact directly.

Take Back the Night Community Planning Committee – After 35 years we are still fighting for our right to walk the streets at night and live violence-free lives. Join our committee that usually starts meeting in August. Contact

Grants Committee – people who have mad skills to help write grant submissions. Please contact

Latin Amercian Women’s Program – Fluent in Spanish is critical. Support Spanish speaking survivors with crisis support, accompaniments and Latina caucus work where we talk about our experiences of being Latina, English as a 2nd language, queerness and survivorship. Contact  or 


Join us at event like: Take back the Night (, the Sister in Spirit Vigil (, International Women’s Day, Trans Day of Remembrance (, Elimination of Violence against Sex Workers (, Black History Month events, Sexual Violence Awareness Month and many more events. Please see our website, facebook and twitter for updates on where you can join us!

I have a project coming up. Can I contact you and ask questions in regards to my assignment?

While we think it is amazing that you have chosen to focus on us and/or sexual violence for your project, we have several projects on the go too! Staff will accommodate requests for interviews on a case by case basis but we may not be able to answer your email in time. Please thoroughly review our website to look for answers to your questions before contacting us.

Who do you serve?

We serve anyone who identifies as a survivor of violence including trans people, non-binary folks, cisgender men and women, and youth.

Who experiences violence the most and how do you serve our diverse communities effectively?

Indigenous, Black, disabled, younger and older women experience the highest levels of violence in our communities. We are committed to the work of ending colonization, white supremacy, anti-black racism and heterosexism in our organization and community work to end sexual violence in order to better serve these communities. Further, we are committed to decolonizing the practice of trauma work within the centre through a number of different ways: talking about our experiences of being settlers, working with Indigenous communities in a good way, centralizing the voices of Indigenous and Black survivors, decolonizing the ways we work through front line support, integrating teaching about the land we are on, understanding how sexual violence is a tool for colonization and much more.

Where are you located and why can’t I find it online?

We are an undisclosed location for the safety of staff and survivors. We also have an emergency exit button on this website in case you are not alone when browsing and don’t want others to know your browser history. Please call the centre for its location if you want to come in.

 Any more questions?

Contact us at