FAQs or Frequently Asked Questions!

Frequently Asked Questions

 How do I become a volunteer?

Please contact Karlene at 416 597 1171 x223 or

What kind of volunteer roles are there?

There are several ways to volunteer with us! We separate them into front line work, committee work and activism/event planning. Some of the roles are:


Front desk volunteer – The first place of contact for any survivor accessing our services, we need constant support at our front desk answering call, emails, connecting survivors with staff and all around administrative support.

Contact volunteering@trccmwar.ca

24 Hour Crisis Line Counselor – After an 8 workshop training twice annually, Crisis Line Volunteers answer calls on our 24 hour crisis line

Court Support and/or Face-to-Face Counselor – After working on the Crisis Line for one year, some volunteers move to in-person support and counsel survivors as volunteer Counselors. They also can (in conjunction with counseling or not) accompany survivors to various court proceeding including criminal court, family court, medical appointments, immigrations related court proceedings 


We have several committees that convene throughout our year. These include:

 Bowlathon – Our annual fundraising event where volunteers support the committee to make Bowlathon happen. Bowlathon often happens in February. Contact directly.

Take Back the Night Community Planning Committee – After 35 years we are still fighting for our right to walk the streets at night and live violence-free lives. Join our committee that usually starts meeting in August. Contact


Grants Committee – people who have mad skills to help write grant submissions. Please contact Karlene@trccmwar.ca

Latin Amercian Women’s Program – Fluent in Spanish is critical. Support Spanish speaking survivors with crisis support, accompaniments and Latina caucus work where we talk about our experiences of being Latina, English as a 2nd language, queerness and survivorship. Contact


Join us at event like: Take back the Night (takebackthenighttoronto.com), the Sister in Spirit Vigil (http://www.october4th.ca/), International Women’s Day, Trans Day of Remembrance (http://tdor.info/), Elimination of Violence against Sex Workers (http://www.december17.org/), Black History Month events, Sexual Violence Awareness Month and many more events. Please see our website, facebook and twitter for updates on where you can join us!



I have a project coming up. Can I contact you and ask questions in regards to my assignment?

While we think it is amazing that you have chosen to focus on us and/or sexual violence for your project, we have several projects on the go too! Staff will accommodate requests for interviews on a case by case basis but we may not be able to answer your email in time. Please thoroughly review our website to look for answers to your questions before contacting us.

Who do you serve?

We serve anyone who identifies as a survivor of violence including trans people, non-binary folks, cisgender men and women, and youth.

Who experiences violence the most and how do you serve our diverse communities effectively?

Indigenous, Black, disabled, younger and older women experience the highest levels of violence in our communities. We are committed to the work of ending colonization, white supremacy, anti-black racism and heterosexism in our organization and community work to end sexual violence in order to better serve these communities. Further, we are committed to decolonizing the practice of trauma work within the centre through a number of different ways: talking about our experiences of being settlers, working with Indigenous communities in a good way, centralizing the voices of Indigenous and Black survivors, decolonizing the ways we work through front line support, integrating teaching about the land we are on, understanding how sexual violence is a tool for colonization and much more.

Where are you located and why can’t I find it online?

We are an undisclosed location for the safety of staff and survivors. We also have an emergency exit button on this website in case you are not alone when browsing and don’t want others to know your browser history. Please call the centre for its location if you want to come in.

 Any more questions?

Contact us at