Crisis Line Counsellor Training Applications are now closed.
If you are interested in applying for the crisis line volunteer position, please check our website again in September. The link to the application form for the Fall 2019 training will be posted here.
Crisis Line Counsellors Commitment
After training, volunteers are firmly required to commit to 1 year on the crisis line (taking 3 shifts per month in the first 6 months, and 2 shifts per month in the second 6 months).
Crisis line shifts run overnight (12am – 8am), day (8am – 4pm), and evening (4pm – 12am). Shifts will be taken from your own convenient space.
References will only be provided after one year in good standing as a volunteer.
To be considered for being a face-to-face counsellor, counsellors must be on the crisis line in good standing for at least one year.
Volunteers are an integral part of the daily functioning of the TRCC/MWAR. As unpaid staff, they are the heartbeat of the organization. Volunteering with us is a wonderful way to have fun, make friends, learn, augment skills and give back. You will have the opportunity to touch a life, engage in community building and advocacy, gain critical analysis skills, and make a difference in your life. This is a life changing opportunity for many.
TRCC/MWAR invites all women identified and trans people to participate in our many volunteer programs. We offer trainings throughout the year. Folks over the age of 18 can participate in our:
- Crisis Line Training Program
- Front Desk and Administrative Work
- Board of Directors
- Special Events
- Support and Accompaniment Program**
- Face to Face Counselling Program**
- Public Education and Info sessions**
If you are interested in becoming a volunteer in other areas of the centre, please email firstname.lastname@example.org
** Requires at least 6 months to 1 year experience doing other areas of work, preferably on the crisis line or front desk.
Individuals who are currently accessing services at the centre are required to wait 6 months after this process before becoming a volunteer.
Our Front information desk is the first place of contact for any survivors accessing our services. Duties include answering calls, emails, connecting survivors with staff members, and all around administrative support. Shifts are scheduled between 10am – 5pm Monday – Friday. If this is something that you are interested in please download and fill out this form and email to Claudette at .
Please note that because the front desk is the first point of contact for individuals accessing our space and services and we want this position to be representative of these individuals, we prioritize applications from folks who identify as black, indigenous, or a person of colour.
Saturday, March 23rd, 2019
Create a bowling team at our annual fundraiser! This year we are celebrating 45 years of supporting survivors. We need support in all areas of planning the event! Email email@example.com for more details.
Toronto Run & Roll Against Violence
Sunday, October 13, 2019
We need outreach volunteers and event day volunteers for the 4th annual TRRAV – the only run against violence in Toronto.
Please check out trrav.ca or email firstname.lastname@example.org for further details or volunteering opportunities.
Annual Take Back the Night (2019 date to be announced)
Friday, September 14, 2018
We need volunteers to help plan the event! Community Planning meetings happen on Wednesdays from 6-8pm in August and September. Please fill out the google form to rsvp and/or email us at email@example.com.
Frequently Asked Questions
How do I become a volunteer?
Please email firstname.lastname@example.org
What kind of volunteer roles are there?
There are several ways to volunteer with us! You can get involved in front line work, committee work, and/or activism/event planning. Contact email@example.com. Some of the volunteer roles include:
FRONT LINE VOLUNTEERING
Front desk volunteer – The first place of contact for any survivor accessing our services, we need constant support at our front desk answering call, emails, connecting survivors with staff and all around administrative support.
24 Hour Crisis Line Counsellor – After a 12 session training twice annually, Crisis Line Volunteers answer calls on our 24 hour crisis line.
Court Support and/or Face-to-Face Counsellor – After working on the Crisis Line for one year, some volunteers move to in-person support. They also can (in conjunction with counselling or not) accompany survivors to various court proceeding including criminal court, family court, medical appointments, immigrations related court proceedings
We have several committees that convene throughout our year. These include:
Bowl-a-thon – Our annual fundraising event where volunteers support the committee to make Bowlathon happen. Bowlathon often happens in February. Contact directly.
Take Back the Night Community Planning Committee – After 35 years we are still fighting for our right to walk the streets at night and live violence-free lives. Join our committee that usually starts meeting in August. Contact
Grants Committee – people who have mad skills to help write grant submissions. Please contact Karlene@trccmwar.ca
Latin American Women’s Program (LAWP) – Fluency in Spanish is critical. Support Spanish speaking survivors with crisis support, accompaniments, and Latina/Latinx caucus work where we talk about our experiences of Latinidad, English as a 2nd language, queerness, survivorship and more! Contact or firstname.lastname@example.org
Join us at events like: Take back the Night (takebackthenighttoronto.com), the Sisters in Spirit Vigil (http://www.october4th.ca/), International Women’s Day, Trans Day of Remembrance (http://tdor.info/), Elimination of Violence against Sex Workers (http://www.december17.org/), Black History Month events, Sexual Violence Awareness Month and many more events.
I have a project coming up. Can I contact you and ask questions in regards to my assignment?
While we think it is amazing that you have chosen to focus on us and/or sexual violence for your project, we have several projects on the go too! Staff will accommodate requests for interviews on a case by case basis but we may not be able to answer your email in time. Please thoroughly review our website to look for answers to your questions before contacting us.
Who do you serve?
We serve anyone who identifies as a survivor of violence including trans people, non-binary folks, cisgender men and women, and youth.
Who experiences violence the most and how do you serve our diverse communities effectively?
Indigenous, Black, disabled, younger and older women experience the highest levels of violence in our communities. We are committed to the work of ending colonization, white supremacy, anti-black racism and heterosexism in our organization and community work to end sexual violence in order to better serve these communities. Further, we are committed to decolonizing the practice of trauma work within the centre through a number of different ways: talking about our experiences of being settlers, working with Indigenous communities in a good way, centralizing the voices of Indigenous and Black survivors, decolonizing the ways we work through front line support, integrating teaching about the land we are on, understanding how sexual violence is a tool for colonization and much more.
Where are you located and why can’t I find it online?
We are an undisclosed location for the safety of staff and survivors. We also have an emergency exit button on this website in case you are not alone when browsing and don’t want others to know your browser history. Please call the centre for its location if you want to come in.
Any more questions?
Contact us at