JOB: Student Placement

ORGANIZATION: Toronto Rape Crisis Centre/Multicultural Women Against Rape

TIMES OF PLACEMENT: September – April, September- January, January – April, May-July 

AREAS OF RESPONSIBILITY: 

FRONT DESK

• Answer the phone and direct calls to appropriate extensions
• Return calls that are not specifically directed at individual staff
• Take messages from general mailbox
• Greet community persons waiting in front desk area
• Liaison with staff persons and community
• Give referrals when needed both on phone and to individual when requested
• Familiarize yourself with referral lists
• Support for clients calling in on crisis line
• Communicate feedback received by those using the crisis line or services
• Work independently and co-operatively with staff women
• Understand the philosophy of the centre and be able to relate it to the women using services
• Punctuality in returning and answering calls 
• Be able to give positive approach to issues of concern 
• Flexibility and initiative 
• Recognize your own limits 
•  

MEETING WITH YOUR SUPERVISOR AND STUDENT PLACEMENT COORDINATOR

• Be able to attend and participate in weekly meetings 
• Give feedback and suggestions for changes to services, etc.
• Awareness of physical structure and operating policies 
• Able to report back to centre’s group, criticism and other feedback from community members
• Awareness of policies and procedures of the organization in order to fully participate in discussions 
• Assist with minute taking, chairing and other necessary functions of meeting operations 
• Follow-up and carry though with discussion and commitments

FUNDAISING

• Calling/soliciting potential donors 
• Soliciting teams 
• Prize organization/collecting 
• Creating/maintaining tracking forms 
• Checking e-mails 
• Creating and distributing receipts to all donors post event 
• Attending Bowlathon meetings and activities
•  

CRISIS LINE TRAINING

• Attend all scheduled training days 
• Participate in training through discussion, self reflection, etc. 
• Attend 3 days of observations (observes) as prep to go on the crisis line 
• Sign on for 2-3 crisis line shifts per month for one year 
•  

ACTIVISM

• Create a student project designed to help service users, student, staff, volunteers or everyone to help stop violence/support survivors in the centre 
• Attend one protest or rally with students from the centre 
• Attend minimum one centre event including; Take Back the Night, Bowlathon, crisis line training or centre run event

WORKSHOPS AND ACCOMPANIMENTS

• Attend minimum one workshop and one court support/accompaniment